Dear Amazon.com

[den]

"Will there ever be an Amazon.com.au in Australia? There are a lot of products I want that will not ship outside the USA. I have the same problem buying from amazon.co.uk"

Thanks for writing to us at Amazon.com.

Please accept my sincere apologies for any inconvenience you may have experienced and I do understand your concern. We're always glad to learn of new opportunities to grow our business internationally. As you may know, we now have websites throughout the world. You can see a full list at: http://www.amazon.com/international At this time, however, we have not determined a marketing direction in "Australia".

I wonder if they thought I made up the country's name. And their list of international sites doesn't help; I already knew that and it doesn't answer my question at all.

Comments

[quen-elf.livejournal.com]

They probably do - we (in the general sense, it's nothing I'd have anything to do with) have that kind of software at work, though as far as I know it is only used to direct email (i.e. you can send an email to the general address and it will supposedly work out what kind of query it is and route it to a slightly more specific one).

Actually it occurs to me, we probably have a form letter for the exact same question, i.e. 'why can't I study at your university from "another country"'. Hopefully our form letter doesn't use the quotes.